At Flowersourcebd.com, we strive to deliver the best service and ensure customer satisfaction. Please review our Returns & Exchanges policy below:

•    ✅ Full Refund – Cancellations made at least 48 hours before the delivery date will receive a 100% refund.

•    ✅ 50% Refund – Cancellations made 36 hours before the delivery will receive a 50% refund.

•    ❌ No Refund – Cancellations made less than 24 hours before delivery are non-refundable, as the order is already in process.
 

Refund Method:

•    All refunds will be issued through the original payment method used during the order.

•    Refunds may take 7 to 10 working days to appear in your account, depending on your payment provider.

Non-Returnable Items:

•Exchange is not available under any circumstances unless the product arrives damaged or is significantly different from what was ordered.

Order Modifications:

* To modify delivery details or product selection, please contact us at least 24 hours before the delivery date.

* Last-minute modifications are subject to availability and are not guaranteed.
 

Damaged or Wrong Items:

* If you receive the wrong item or a damaged product, notify us within 12 hours of delivery with photo evidence.